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Managed AI assistants for WhatsApp Business: Never leave a customer on read

We build, connect and run an AI assistant on your WhatsApp Business number. It answers, quotes, books and sends payment links in seconds — day and night — and hands over to your team when it should. You set up nothing.

Setup
Done for you
Go-live
7–10 business days
Platform
Meta's official API
Contract
Month to month
M

Marisol Home Studio

AI assistant · replies in seconds

Example
  1. Customer, 23:47: Hi! Is the oak dining table available in 180 cm? How much with delivery?
  2. Assistant, 23:47: Yes — the Oak Slab 180 × 90 is in stock. It's $1,240, plus $45 delivery within 5 working days. Want the matching bench too?
  3. Customer, 23:49: Just the table. Can I pay now?
  4. Assistant, 23:49: Of course. Here's your secure payment link: Payment link for $1,285.00.
  5. Customer, 23:52: Paid. Thanks!
  6. Assistant, 23:52: Thank you! I've noted it and flagged it for the team. Marisol will confirm your delivery date first thing tomorrow.
  7. Note, 09:02: Handed to Marisol with a summary

Examples of customer questions the assistant answers:

  • Do you have it in blue?
  • How much is delivery?
  • ¿Tienen envío a domicilio?
  • Are you open on Sunday?
  • Can I pay now?
  • Qual o prazo de entrega?
  • Can I book for 6 pm?
  • كم السعر؟
  • Where's my order?
  • Vous êtes ouverts dimanche ?
  • Is this still available?
  • क्या यह स्टॉक में है?
  • Do you deliver to Zone 3?

The problem

On WhatsApp, waiting is losing.

  1. 01

    Leads go cold overnight.

    A 10:40 p.m. message answered at 9:15 a.m. has already been answered by someone else.

  2. 02

    The same twenty questions.

    Every repeated answer is a minute not spent on the customer who is ready to buy.

  3. 03

    The fast reply wins.

    A minute gets the sale. An hour is the backup. Tomorrow is a missed notification.

The fix isn’t a bigger team or a chatbot builder you’ll never finish. It’s an assistant that already knows your business.

Why managed

Platforms sell you tools. We deliver the result.

Most WhatsApp automation hands you a flow builder and wishes you luck. We do the building, connecting, training and upkeep.

  • Who builds it

    DIY chatbot platform: You, or someone you hire

    Unwire Growth: We do, around your actual business

  • Who writes the answers

    DIY chatbot platform: You, in a flow builder

    Unwire Growth: We do, from your catalogue, prices and policies

  • WhatsApp API and Meta verification

    DIY chatbot platform: You follow the documentation

    Unwire Growth: We handle it with you

  • When prices or hours change

    DIY chatbot platform: You edit the flows

    Unwire Growth: You tell us. We update it.

  • Ongoing tuning

    DIY chatbot platform: If you remember

    Unwire Growth: Monthly review, included

  • Time to go live

    DIY chatbot platform: Weeks — often never

    Unwire Growth: About 7 to 10 business days

  • Pricing

    DIY chatbot platform: Per seat, plus markups on message fees

    Unwire Growth: One setup fee, one monthly price. Meta's fees at cost.

How it works

Live in about ten business days.

  1. Day 1

    Step 1: A 30-minute brief

    Tell us how you sell. Send what you already have — a price list, a catalogue, even screenshots of past chats.

  2. Days 2–6

    Step 2: We build and train it

    We write its knowledge and rules around your business, then test it against real conversations until it holds up.

  3. Days 5–8

    Step 3: We connect your number

    WhatsApp Business Platform setup and Meta verification, handled with you. Keep your number or start a new one.

  4. Day 7–10, then ongoing

    Step 4: Go live. We keep it working.

    We watch the conversations, fix the misses and update it as your business changes. You get a plain monthly summary.

What it does

A trained member of staff, not a menu of buttons.

Written around how you actually sell. It doesn’t guess, and it doesn’t pretend to be a person.

  • Answers from your own material

    Prices, stock, what's included — in your words. When it doesn't know, it says so and brings in a person. It's instructed not to invent.

  • Hands over to a person

    A frustrated customer or a complex order goes to your team with a summary — and the assistant stops talking.

  • Books appointments

    Offers slots from your calendar, confirms them and reminds the customer.

  • Sends your payment links

    From the provider you already use, at the right moment. We never touch the money.

  • Speaks your customers' language

    Replies in the language the customer writes in, while keeping your tone.

  • Qualifies leads

    Asks the two or three questions that matter and passes on a real lead.

  • Follows up, within the rules

    A nudge before WhatsApp's 24-hour window closes. Nothing that would get your number flagged.

  • Works with what you already use

    Order status, bookings, leads into your CRM or a sheet. Included on Growth and Managed as agreed in your brief.

  • Reports in plain language

    A monthly summary of what it handled, handed over and couldn't answer — which we then fix.

Who it's for

Built for businesses that sell by conversation.

Where WhatsApp is the sales channel

  • South Asia
  • Latin America
  • Middle East
  • Africa
  • Southeast Asia
  • Southern Europe
  • E-commerce and retail

    Stock, size and delivery questions, order status, payment links, quiet carts followed up.

  • Clinics and practices

    Bookings, hours, pre-visit instructions and reminders. Never medical advice — it books the visit.

  • Real estate

    Listing questions answered, viewings booked, budget and area captured for the agent.

  • Agencies and consultants

    Enquiries qualified, discovery calls booked, proposals followed up.

  • Service businesses

    Salons, repairs, tutors, gyms, travel: quotes, bookings, reminders and rebooking.

  • Not on the list?If you sell by conversation, we can probably help. Ask us.

Pricing

One setup fee. One monthly price.

Meta’s own fees for certain outbound messages are billed by Meta to your account, at Meta’s rates. No markup from us.

Starter

For businesses that want every message answered while they're open.

$99/ month

+ $249 one-time setup

  • One WhatsApp Business number
  • Assistant trained on your FAQ, price list and policies
  • Answers instantly during your business hours
  • Takes the customer's details after hours and queues them for you
  • Up to 500 conversations a month
  • Monthly summary and email support

Typically live within 7 business days of receiving your materials

Growth

Recommended

For businesses losing sales overnight and on weekends.

$249/ month

+ $499 one-time setup

  • Everything in Starter
  • 24/7 answering, every day of the year
  • Custom training on your full catalogue, documents and tone
  • Sends your payment links and flags orders that customers say they've paid
  • Human handover to your team, with a summary
  • Up to 2,000 conversations a month

Typically live within 10 business days of receiving your materials

Managed

For multi-location, multi-brand or high-volume teams.

Custom

Priced per project, in writing, before anything is billed

  • Everything in Growth
  • Multiple WhatsApp numbers and brands
  • Dedicated setup lead and a written scope
  • Custom integrations and workflows
  • Higher volumes, agreed in advance
  • Priority support with agreed response times

Timeline stated in your proposal — usually 3 to 6 weeks

Prices in US dollars, excluding applicable taxes. Cancel any time; you keep the service until the end of the period you’ve paid for. Compare plans in detail or read the refund and cancellation policy.

Guarantees

Refund terms you can actually read.

The same numbers appear in our Terms and Refund & Cancellation Policy.

Cooling-off
7days
Full refund of the setup fee if you cancel within 7 days of ordering, before your kickoff call.
Go-live
21business days
Not live within 21 business days of receiving your materials, for reasons on our side? The setup fee and any monthly fee paid are refunded in full.
First month
30days
If, within 30 days of go-live, it isn't doing what your written brief says and we can't fix it, your first monthly fee is refunded.
To cancel
1email
Month to month. Cancel by email, keep the service to the end of the paid period. No cancellation fee.

Questions

Asked before people sign up.

Something else? Ask us or write to hello@unwiregrowth.com. A person replies within one business day.

Do I need a new phone number?

No. If you use the WhatsApp Business app today, that number can be moved to the WhatsApp Business Platform. Once it's moved, the conversations run through the assistant and your team's inbox rather than the app on the phone. Some businesses prefer to start a fresh number and keep the app for personal use. Both work; we'll advise on the first call.

Will customers know they're talking to an AI?

Yes. The assistant introduces itself as an assistant and says so plainly if asked. Being upfront builds trust, some jurisdictions require it, and it makes the handover to a person feel natural rather than like a trick.

What happens when it doesn't know the answer?

It says so and brings in a person. It's instructed not to guess prices, availability or policies. Every question it couldn't answer appears in your monthly summary, and we add the answer so it doesn't happen twice.

How long does setup take?

Most Starter and Growth assistants go live 7 to 10 business days after we receive your materials. Meta's business verification can add time if your documents aren't ready — we tell you exactly what's needed on the first call so it doesn't hold things up.

What does WhatsApp itself charge?

Meta charges per message for certain business-initiated template messages (marketing, utility and authentication) at rates that vary by country. Replies to a customer who messages you first are free on Meta's side. Those fees are billed by Meta to your own WhatsApp Business Account. We don't route them through us and we don't mark them up.

Can I cancel?

Yes. Starter and Growth are month to month. Cancel any time by email and you keep the service until the end of the period you've paid for. The setup fee pays for work already done, so it isn't refunded once building has started — the details are in our Refund & Cancellation Policy.

Who owns the number and the data?

You do. The WhatsApp number, the Meta Business account and the conversation history are yours. If you leave, we hand over administrator access and export your data on request.

Where does my customers' data go?

Messages travel through Meta's WhatsApp Business Platform and are processed by our systems and the AI model providers we use, under contracts that prohibit them from training on your data. We don't sell data and we don't use it for anything but running your assistant. The Privacy Policy sets out the detail.

Which AI does it use?

Current-generation language models from established providers, chosen per client for quality in your language. The assistant answers only from your material and its instructions; it doesn't browse the web or make things up to fill a gap.

What do you need from me?

About an hour of your time in the first week, whatever materials you already have, and access to (or help creating) a Meta Business account. We do the rest.

Next step

Tell us what you sell. We'll tell you what the assistant will do, what it costs and when it's live.